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People Matter Charter

In 2018, the School brought several Partners together to identify what an organisation should have in place to treat people responsibly. The result is the People Matter Charter.

Organisations across the industry are facing increasingly more people challenges, relating to their own workforce and their supply chain.

Whether related to poor diversity practices, a lack of necessary skills, the need for new entrants into the market or combatting exploitation within the supply chain, the reality is that all these issues are linked.

The People Matter Charter was created to help organisations up and down the supply chain to bring these challenges together into one workforce strategy. The Charter has eight commitments that can apply to any organisation, of any size. Have a look at the Charter and see how many of these commitments you are already working on.


Read the Charter

A set of standards for the entire industry

Created by stakeholders from across the industry

The People Matter Charter

Our Signatories


































Why should I sign the Charter?

Regardless of your organisations’ size, your position within a construction supply chain or who your client is, you will be employing people or working with organisations who employ people for you. As a result, you will have responsibilities associated with people, from recruitment, to development and retention.

With increasing numbers required and fewer entrants into the industry, it is apparent that organisations who go beyond treating people as a commodity are attracting the talent that is out there, and growing.

People issues are vast, yet all connected.  For more people to enter the market we need to address:

  • Equality and diversity which means looking at skills and training, and wellbeing of workers
  • Exploitation which means also addressing payment mechanisms and right to work processes

The People Matter Charter supports businesses to bring these issues together into one workforce ‘umbrella’ strategy.

By signing the Charter, a business will:

  • Demonstrate to clients its commitment to engaging and developing its workforce
  • Increase rates of retention of staff
  • Improve wellbeing initiatives to decrease absenteeism
  • Submit an annual case study which will facilitate collated evidence for winning work, submitting award entries and positive marketing going forward
  • Support the industry to move labour standards on, up and down the supply chain

How do I know if the Charter applies to me?

Do you employ people?  Do you work with supply chain partners who employ people, either subcontractors or materials?  Then this Charter applies to you.  Think of the Charter as a workforce strategy prepared for you.

If you are unsure whether what you currently do is inline with these commitments, you can refer to the Charter Roadmap.  Use the roadmap as an internal tool to evaluate your current activities against the Charter’s commitments, and decide if you want to go further.

Set a challenge – evaluate where you are, using the roadmap tool, and if your current activities (even at a beginner level) match against at least six of the eight commitments, then sign the Charter – begin you journey to move further along the roadmap.

Access the Roadmap

The eight commitments


What help is available?

It is important that the Labour Group supports organisations who have taken time and effort to commit to the intents and requirements of the Charter. 

To support you, the School has a complimentary library of resources for each of the commitments, with more resource development planned, including e-learning materials you can roll out to your wider teams.  During 2020, the School will develop and run Charter workshops designed to help you understand the Charter intents and requirements, and provide advice on how to implement its commitments.

To see our current sets of relevant resources, navigate to any of the jigsaw pieces below, which will help to embed the Charter in your own organisational workforce approach.


Equality, Diversity & Inclusion
Learn more
Skills & Training
Learn more
Workforce Culture
Learn more
Living Wage
Learn more
Due Diligence
Learn more
Labour Legal Requirements
Learn more
Labour Exploitation
Learn more

How do I sign the Charter?

Signing up to the Charter is completely voluntary.

You do not need to pay anything, you do not need to be a Partner of the School – you just need to be a member of the School (which is free to join).

To sign the Charter, send an email to Helen Carter and we will do the rest.

Contact Helen now

Upon signing you pledge to:

  • Implement the commitments within your own workforce strategy
  • Work with your key supply chain partners to embed the commitments in their workforce strategy and sign up to the Charter
  • Provide an annual case study that provides qualitative and/or quantitative evidence of the impact that the Charter has had on your organisation and the supply chain

Your logo will be added to the growing number of committed organisations on this website and you will receive a signatory pack including:

  • A copy of the Charter you can circulate to your internal departments
  • A commitment certificate for display
  • The Charter Roadmap to plan how you will implement the Charter over time
  • A presentation pack which can be used to promote the Charter internally and with your supply chain

Our Partners

The Labour Group is a collaboration between clients, contractors and suppliers who have a mutual interest to improve labour standards across the built environment. The Group worked together to produce the fit-for-purpose People Matter Charter.