Problem Solving & Continuous Improvement

A Lean approach to problem solving normally involves the use of a specific method to get to the root cause of any particular issue.

This includes specific, proven techniques such as the “5 Whys” or developing a herringbone diagram (see the resource library to find out more) to understand all of the different factors which have contributed to any particular issue; the theory being that once you have broken a problem down into smaller chunks it becomes easier to solve.

Another fundamental concept in Lean problem solving is that problems to not arise as a result of individual mistakes by people but instead are caused by a failure of the system itself. Lean Problem solving then allows you to understand what the problems within the system are so they can be fixed.