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People Matter Charter

The workforce strategy for the built environment.

What is the People Matter Charter?

Diversity, exploitation, wellbeing, employment conditions and training & skills are common challenges faced by organisations and their supply chains. People issues are vast, yet all connected.

The People Matter Charter was created to help organisations up and down the supply chain address these challenges together, in one workforce strategy.  The Charter has eight commitments that can apply to any organisation, of any size.

Download the Charter

People Matter Charter Case Studies

Discovering the benefits of the People Matter Charter – find out how our Partners are embedding the Charter in their businesses and in their supply chains.



The People Matter Charter

People are our most valuable resource, yet our industry struggles with a range of interconnected people related challenges. We struggle to attract new entrants and retain existing talent, and we suffer from a reputation associated with poor working conditions and employment practices. On top of that, we have complex supply chains which are considered at high risk of modern slavery and labour exploitation.

The People Matter Charter identifies what a responsible business should have in place to demonstrate that your people matter.

Assess and benchmark your commitment to people

The People Matter Charter

Hear from stakeholders and key industry players involved with the People Matter Charter and find out how you can sign up to the commitments.

The People Matter Charter

Why become a signatory?

Do you employ people? Do you work with supply chain partners who employ people, either sub-contractors or suppliers? If yes, regardless of your organisation’s size, the Charter applies to you.

By committing to the Charter you will:

  • Demonstrate to clients your commitment to engage and develop your workforce
  • Increase staff retention
  • Improve wellbeing and help decrease absenteeism
  • Improve supply chain resilience
  • Adapt to the needs of an evolving industry
  • Collaborate with industry to improve labour standards across the value chain

What commitment is required by signatories?

Signatories to the Charter must:

  • Be committed to embedding the People Matter Charter in your organisation
  • Be committed to working with your supply chain and embedding the Charter’s commitments in your supply chain requirements
  • Provide the School with one written case study per year, providing either qualitative or quantitative evidence on the impact the Charter is having on your organisation and / or supply chain

How does my organisation become a signatory?

Step 1
Complete the People Matter Charter Learning Pathway, including the People assessment.  The People assessment will help you understand your organisation’s maturity against the 8 commitments outlined in the Charter. It’s simple and shouldn’t take long, and we’ve provided some guidance to help.

Step 2
The final resource in the People Matter Charter Learning Pathway is the Commitment Form. If you decide to become a signatory of the Charter, simply complete and submit the form. You will then receive a link to the signatory pack outlining the next steps.

Not yet ready to commit? The People assessment is still a great tool to help you understand your levels of maturity and provides a platform on which to build a workforce strategy for your organisation.

Commit to the Charter here.

Our organisation has committed to the Charter and is now a signatory – what next?

Congratulations! If you have completed the People Matter Charter Learning Pathway, and submitted the Commitment Form included in the pathway, you are now a signatory to the Charter. What next?

  • Download your People Matter Charter badge from your company dashboard and include this in your organisational literature, on your website and in your email signature.
  • Read and review your People Matter Charter signatory pack. This will be sent to you by email upon submission of the Commitment Form.
  • Start to plan how you will implement this within your workforce strategy. Remember, the Supply Chain Sustainability School has a range of free resources to help, including CPD accredited workshops and e-learning modules.
  • Consider how to communicate the commitment internally and externally (clients, stakeholders, supply chain).

Need help?

Contact Will Glover

What help is available?

The School provides free resources in a wide range of formats to help you develop your knowledge and performance in the 8 commitment areas below.

Fairness, Inclusion & Respect
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Human Rights
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Modern Slavery
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Right To Work
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Training & Skills
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Learn more about becoming a Partner

Our Partners set the strategic direction of the School and identify key issues to address, new training to develop, supplier day and workshop content, and, just as importantly, ensure the good governance of the School.

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