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Social Value


Being a good neighbour – How companies in the built environment interact with the communities in which we work and live.

Enhancing our communities

As an industry we don’t work in isolation, we are at the centre of creating the communities in which we all live. This is a big opportunity, and a responsibility for us all.

The design, build and operation of the built environment all have the potential to be extremely disruptive to neighbours. Effective engagement and consultation with communities can be used to mitigate this risk, as can use of initiatives such as the Considerate Constructors Scheme. Clients, local authorities and other stakeholders increasingly expect companies in the built environment to engage with the wider community and enhance them. They are using their procurement processes and instruments such as planning conditions to drive improved community engagement.

Many companies working in the built environment engage with voluntary and community organisations. This can be done through charitable or payroll giving, sponsorship, pro-bono or in kind work and enabling employees to spend time volunteering in community or charity projects.

There is much we can do, but we need to also consider the impact our activities have, it is no longer good enough to just turn up and give time and money; we need to be able to quantify the benefits that our interactions with the community are having.

Community conflict management

A short animated video from the Supply Chain Sustainability School team that sets out the key issues in managing risk of conflict with communities.

Community engagement

Selected learning resources

Here are a selection of featured community resources. To view more, please visit our full resource library.

Case study: Willmott Dixon

Video showing how Willmott Dixon is working to transform the life of young people

10,000 young lives improved by 2020

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Community engagement is crucial to built environment projects, we'd encourage you to take a look at these other topics within the School's library.

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